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Friday, January 31, 2014

Cisco Voice T1, E1, ISDN Configuration And Troubleshooting




Types of Signalling
1) Ground start signalling:
2) Supervisory signalling:
off hook--connection between ring and tip wires-closed circuit
on hook--open circuit
Ringing
3) Information signalling:
Dial tone , Busy, ringback, congestion, Re-order, receiver off hook
4) Address signalling:
DTMF, Pluse

General  Information
Tip ---->positive side of connection
Ring---->negative side of connection
Normally telephone is open circuit
Loop start signalling--->when phone lifted, the phone connects two wires causing current to flow from central office
Glare occures in Loop start--Glare ----->when u pick the phone to dial number and simultaneously an incoming call comes and before it has the  chance to ring.

Digital Trunks:
CAS--Common associated signalling --signalling information is transmitted using same bandwidth as voice.
CAS is sometimes called robbed-bit signaling because user bandwidth is robbed by the network for signaling.
CCS--Common channel signalling --a separate channel is allocated for signalling part



T1 & E1

T1: Uses TDM to transmit digital data over 24 voice channels using CAS. There is no need for signalling channel since for CAS signalling is transferred with data channel itself.
CAS Provides receipt and capture of DNIS(dialed number identification service) and ANI(automatic number identification)
The most common signalling used with T1 CAS is E&M signalling
E1: Uses TDM to transmit digital data over 30 voice channels using either CAS or CCS.
ISDN: Circuit switched telephone network system allowed to digital transmission of voice and data over ordinary copper wires.
ISDN BRI :128 kb/s ;2 B channels; 1 D channel
T1 PRI :1.5Mbps; 23 B channels ; 1 D channel
PRI NFAS : Multiple ISDN PRI interfaces controlled by single D channel.
QSIG: Interopeartion of PBX from different vendors.


Three types of digital voice circuits are available

1)T1 uses TDM to transmit 24 voice channels using CAS
2)E1 uses to transmit 30 voice channles using either CAS or CCS
3)ISDN: A circuited swicthed telephone network using CCS
Ø  BRI: 2 B (Bearer) channels and 1 D (Delta) channel
Ø  T1 PRI: 23 B channels and 1 D channel
Ø  E1 PRI: 30 B channels and 1 D channel

Channels are known as DS0 channels, The ds0-group command creates a logical voice port (a DS0 group) from some or all of the DS0 channels
Two main types of CAS are
T1 CAS
E1 R2 Trunk
T1 CAS:
The type of signaling most commonly used with T1 CAS is E&M signaling
The main disadvantage of CAS signaling is its use of user bandwidth to perform these signaling functions.
The voice device running the T1 line uses the eighth bit on every sixth FRAME in each T1 channel (DS0) for signalling.
There are 24 Frames in a T1 Extendede super Frame, the process of signalling occurs for every sixth frame. 12 frames in super frame.
Each DSO = 8 bits
24 DS0 = 8*24 +1 bit =193 bits ( 1 bit added was for framing bit)
Digital T1 lines send 8000 of these 193-bit frames every second
8000*193 =1.5444Mbps

E1 R2
Ø  A multiframe consists of 16 consecutive 256-bit frames.
Ø  Each frame carries 32 time slots.
Ø  The first time slot is used exclusively for frame synchronization.
Ø  Time slots 2 to 16 and 18 to 32 carry the actual voice traffic, and time slot 17 is used for R2 signaling.
Ø  16 Frames == Multi frame in E1 R2
Ø  1st frame--- time slot 17 is to declare the Frame as multiframe.
Ø  2. Frame, Time slot 17: Signaling for time slots 2 and 18
Ø  3. Frame, Time slot 17: Signaling for time slots 3 and 19
Ø  It goes on like tat

ISDN:
ISDN comprises digital telephony and data-transport services offered by regional telephonecarriers.
ISDN involves the digitization of the telephone network, which permits voice, data, text, graphics, music, video, and other source material to be transmitted overexisting telephone wires.
In contrast to the CAS and R2 signaling, which provide only DNIS, ISDN offers additional supplementary services such as Call Waiting and Do Not Disturb (DND).
ISDN applications include high-speed image applications (such as Group IV facsimile), additional telephone lines in homes to serve the telecommuting industry, high-speed file transfer, and video conferencing. Voice service is also an application for ISDN.
ISDN BRI: 2 bearer channel(64kbps) ( for voice traffic)+ 1 D channel (16kbps)(D channel for signalling)
ISDN PRI: 23 B + 1 D(64kbps) in north america and 30 B +1 D in rest of the world
T1 PRI: Use this interface to designate North American ISDN PRI with 23 B channels and one CCS channel
E1 PRI: Use this interface to designate European ISDN PRI with 30 B channels, one CCS channel, and one framing channel.
ISDN-PRI Nonfacility Associated Signaling (NFAS): Multiple ISDN PRI interfaces controlled by single D channel.

Benefits of ISDN:
ISDN has a built-in call control protocol known as ITU-T Q.931.
ISDN supports call waiting, call forwarding,speed dialing
T1 line encoding are B8ZS(binary 8-zero substitution), AMI and E1 line encoding are high-density bipolar 3(HDB3), AMI

CLOCKING:
free-running --not typical used(neither gets the clock nor it supplies)
line --service provider is giving the clock
internal ---u r providing the clock (in case u are connecting to pbx)

show network-clocks ----- command in order to verify the clocking configuration

Single voice port receiving internal clocking.
Line receives the clock from the PSTN
Configuration :
Router2(config)#controller T1 1/0
Router2(config-controller)#framing esf
Router2(config-controller)#linecoding ami
Router2(config-controller)#clock source line
Router2(config-controller)#ds0-group timeslots 1-12 type e&m-wink-start

Internal clocking:
Internal clock supplies the clock to the PBX
Router1(config)#controller T1 1/0
Router1(config-controller)#framing crc4
Router1(config-controller)#linecoding hdb3
Router1(config-controller)#clock source internal
Router1(config-controller)#ds0-group timeslots 1-15 type e&m-wink-start

Clock Prioritize when When two PSTN Lines are connected
network-clock-select 1 e1 0/0
network-clock-select 2 e1 0/1

By default WIC cards are disabled for receving the clock--so you have to configure which wic card will receive the clocking from PSTN.  Go to the global configuration mode and type the command as below
 network-clock-participate wic 1 (receving clock)

Note: When two or more controllers are configured for line, one should be designated as the primary clock source; it drives the other controllers.

Router(config-controlle)#clock source line primary
Router(config-controlle)#clock source line secondary 1


Configuration of T1:
DSO groups:
Dso groups can be deactivated only when the voice port is deactivated.
1) Defines the T1/E1 channels for compressed voice calls
2) Automatically creates a logical voice port
3) Defines the emulated analog signaling method the router uses to connect to the PBX or PSTN

T1 CAS Controller Configuration Example

Enter controller configuration mode.
Router(config)#controller {t1 | e1} slot/port
Select frame type for T1 or E1 line.
Note: The service provider determines the framing type that is required for your T1/E1 circuit

T1 Lines:
Router(config-controller)#framing {sf | esf}

E1 Lines:
Router(config-controller)#framing {crc4 | no-crc4} [Australia]
Router(config-controller)#clock source {line [primary | bits] |internal | free-running}

Define the T1 channels for use by compressed voice calls and the signalling method the router uses to connect to the PBX or CO.

Router(config-controller)#ds0-group ds0-group-number timeslots
timeslot-list [service service-type] type {e&m-fgb | e&m-fgd | e&mimmediate-
start | fgd-eana | fgd-os | fxs-ground-start | fxs-loop-start
| none | r1-itu | r1-modified | r1-turkey}

The ds0-group command automatically creates a logical voice port. The resulting logical voice port will be 1/0:1, where 1/0 is the module and slot
number and :1 is the ds0-group-number argument you assign in this step.

5)Activate the controller.
Router(config-controller)#no shutdown

Digital Voice Port Parameters

After setting up the controller, you can configure voice port parameters for that digital
voice port. When you specified a ds0-group, the system automatically created a logical
voice port

Enter voice-port configuration mode.
Router(config)#voice-port slot/port:ds0-group-number
Router(config-voiceport)#cptone locale

Activate the voice port.
Router(config-voiceport)#no shutdow

Configuring T1 CAS Trunks: Inbound E&M FGD and Outbound FGD EANA

Follow this procedure to configure a T1 CAS digital voice port with inbound and outbound
ANI:
Step 1. Enter controller configuration mode.
Router(config)#controller T1 0/0/0

Step 2. Specify the framing format.
Router(config-controller)#framing esf
Step 3. Specify line coding.
Router(config-controller)#linecode b8zs
Step 4. Configure one DS0 group to use time slots 1 to 12 and E&M feature group-D.
Router(config-controller)#ds0-group 0 timeslots 1-12 type e&m-fgd
Step 5. Configure another DS0 group to use time slots 13 through 24 and E&M feature group-D EANA.
Router(config-controller)#ds0-group 1 timeslots 13-24 type fgd-eana
Chapter 4: Performing Call Signaling over Digital Voice Ports 217
Note This creates two voice ports, 0/0/0:0 and 0/0/0:1.
Step 6. An inbound dial peer is configured using the 0/0/0:0 trunk, which supports inbound ANI:
Router(config)#dial-peer voice 1 pots
Router(config-dialpeer)#incoming called-number .
Router(config-dialpeer)#port 0/0/0:0

An outbound dial peer is configured using the 0/0/0:1 trunk, which supports
outbound ANI:
Router(config)#dial-peer voice 90 pots
Router(config-dialpeer)#destination-pattern 9T
Router(config-dialpeer)#port 0/0/0:1

Example T1 CAS Trunk Configuration Example
Router4(config)#controller T1 0/0/0
Router4(config-controller)#framing esf
Router4(config-controller)#linecode b8zs
Router4(config-controller)#ds0-group 0 timeslots 1-12 type e&m-fgd
Router4(config-controller)#ds0-group 1 timeslots 13-24 type fgd-eana
Router4(config)#dial-peer voice 1 pots
Router4(config-dialpeer)#incoming called-number .
Router4(config-dialpeer)#direct-inward-dial
Router4(config)#dial-peer voice 90 pots
Router4(config-dialpeer)#destination-pattern 9T
Router4(config-dialpeer)#port 0/0/0:1


Example E1 R2 Trunk Configuration
Router5(config)#controller E1 0/0/0
Router5(config-controller)#ds0-group 0 timeslots 1-31 type r2-digital r2-compelled ani
Router5(config-controller)#cas-custom 0
Router5(config-ctrl-cas)#country china use-defaults
Router5(config)#dial-peer voice 90 pots
Router5(config-dialpeer)#destination-pattern 9T
Router5(config-dialpeer)#direct-inward-dial
Router5(config-dialpeer)#port 0/0/0:0

Configuration of ISDN:

isdn incoming-voice: Configures the interface to send all incoming calls to the DSP card for processing
interface serial ---Enter voice port configuration mode for the D channel

Router(config)#isdn switch-type primary-qsig
Router(config)#controller t1 0/0
Router(config-controller)#pri-group timeslots 1-24
Router(config-controller)#interface serial 0/0:23
Router(config-if)#isdn incoming-voice voice


Configuring a PRI Trunk Example

network-clock-participate wic 0 ----The DSP clocking will be synchronized with the WIC in slot 0.
The line coding for the E1 controller will be linecoding ami-- default
Router2(config)#interface Serial0/0/0:15---16 line will be the signalling  channel

Performing Call Signaling over Digital Voice Ports 225
Router2(config)#network-clock-participate wic 0
Router2(config)#isdn switch-type primary-net5
Router2(config)#controller e1 0/0/0
Router2(config-controller)#pri-group timeslots 1-31
Router2(config)#interface Serial0/0/0:15
Router2(config-if)#isdn switch-type primary-net5 Router(config-if)# isdn overlapreceiving
Router2(config-if)#isdn incoming-voice voice

Summary of voice ports:

Router#show controller T1 1/0/0
Router#show voice dsp
Router#show voice call summary

show voice port summary  -----command to identify the port numbers of voice interfaces installed in your router.
show call active voice   ---- command to display the contents of the active call table, which shows all the calls currently connected through the router or concentrator.
show call history voice  ------command to display the contents of the call history table.

QSIG:
Example  Global QSIG Support Configuration for BRI
Router(config)#isdn switch-type basic-qsig

Example Global QSIG Support Configuration for PRI
Router(config)#isdn switch-type primary-qsig

Specify the card type (T1 or E1) at the specified slot so the router provides sufficient DSP resources.
Router(config)#card type t1

Example  QSIG over PRI Interface Configuration
Router(config)#controller t1 0/1
Router(config-controller)#pri-group timeslots 1-24
Router(config)#interface serial 0/1:23
Router(config-if)#isdn switch-type primary-qsig
Router(config-if)#isdn protocol-emulate user

Example QSIG over BRI Configuration
Router(config)#interface bri 1/1
Router(config-if)#isdn layer1-emulate user
Router(config)#interface bri 1/1
Router(config-if)#isdn layer1-emulate network
Router(config-if)#isdn incoming-voice voice
Router(config-if)#isdn protocol-emulate user
Router(config)#interface bri 1/1
Router(config-if)#isdn protocol-emulate network

Example  show isdn status Command
Router#show isdn status

The show isdn status command shows tat Layer 1 =active and layer 2="MULTIPLE_FRAME_ESTABLISHED" indicates that there is no
problem with layer 1 and 2

If a TEI_UNASSIGNED or AWAITING_ESTABLISHMENT state is reported, verify the configuration

Global ISDN Switchtype = primary-qsig
ISDN Serial0/1/1:23 interface
dsl 0, interface ISDN Switchtype = primary-qsig
**** Slave side configuration ****
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x00000000
Number of L2 Discards = 0, L2 Session ID = 0
Total Allocated ISDN CCBs = 0



CONFIGURATION OF T1
You should get the following details from the service provider
1) Framing
2) Line coding
3) Clock source

Check using below commands
show controller t1 --->only shows the E1 or T1 and also the  port/slot connected.
show voice port summary
show ip int brief

T1 configuration:
conf t
controller t1 0/1/0 (slot/sub-unit/port)
framing esf
linecode b8zs
 clock source line
no shutdown

CAS Digital Connections:
T1 ==24DS0 (Digital service level)
1 DSO =64Kbps

dso-group number is between 0 to 23 for T1 and 0 to 30 for E1.
controller t1 0/1/0
ds0-group 0 timeslots 1-2 type e&m-immediate-start
ds0-group 10 timeslots 1-4 type fxo-loop-start  (fxo-loop start is mostly used in PSTN connection )
Note for troubleshooting:
Not enough DSP resources when getting configurating the t1-->limit the number of slots and try or else add dsp



CCS ISDN Configuration:
After creating prigroup u will get the serial interfaces serial0/1/0:0 and will get voice port: voice-card 0/1/0:D port.
conf t
isdn swith-type primary-qsig
controller t1 0/1/0
pri-group timeslots 1-4

When u configure then it u will be getting four serial ports
serial0/1/0:0 serial0/1/0:1 serial 0/1/0:2 serial 0/1/0:3
There is additional port created for signalling and it is serial0/1/0:23

Configure the Interface(serial ports)
interface serial0/1/0:0
The following example for channelized T1 configures the D channel (hence, all B channels) to answer all incoming voice calls at 56 kbps:

interface serial 0:23
isdn incoming-voice data 56

NOTE:
for full time slot assignment: pri-group timeslots 1-24 (T1) pri-group timeslots 1-31 (E1) another e.g pri-group timeslots 1-10,23
If the controller is of type T1, then the 24th timeslot is for the control information. ie., Serial x:23 functions as the D-channel.
 If the controller is of type E1, then the 16th timeslot is for the control information. ie., Serial x:15 functions as the D-channel.

Incoming call:
isdn incoming-voice voice -------->Configures incoming voice calls bypass the modems and be handled as a voice call.
isdn incoming-voice modem-->Incoming voice calls are passed over to the digital modems, where they negotiate the appropriate modem connection with the far-end modem.
The incoming-voice modem command will allow the router (Gateway Example:AS5400) to process inbound calls (tones) for both voice and data. In other words, fax and modem tones as well as voice will be handled accordingly

ISDN-QSIG:
isdn switch-type primary-qsig   ----->  PRI
 isdn switch-type basic-qsig       ----> BRI

ISDN Status:
show isdn active----->Shows ISDN calls in progress
 show isdn history------>Shows ISDN call history
 show isdn status------->Shows ISDN line status
 show isdn timers-------->Shows ISDN timer values
 debug isdn events------->Displays ISDN events in real time
 debug isdn q921--------->Displays ISDN Q.921 packets in real time
 debug isdn q931 -------->Displays ISDN Q.931 packets in real time

Transparent CCS configuration:
This is for Different signalling protocols(for e.g Nortel to communicate with nortel PBX over the WAN)
For T1 its the 24 time slot used for signalling  and E1 16 time slot
conf t
controller t1 0/1/0
ds0-group 23 timeslot 24 type ext-sig

T1 & E1

T1: Uses TDM to transmit digital data over 24 voice channels using CAS. There is no need for signalling channel since for CAS signalling is transferred with data channel itself.
CAS Provides receipt and capture of DNIS(dialed number identification service) and ANI(automatic number identification)
The most common signalling used with T1 CAS is E&M signalling
E1: Uses TDM to transmit digital data over 30 voice channels using either CAS or CCS.
ISDN: Circuit switched telephone network system allowed to digital transmission of voice and data over ordinary copper wires.
ISDN BRI :128 kb/s ;2 B channels; 1 D channel
T1 PRI :1.5Mbps; 23 B channels ; 1 D channel
PRI NFAS : Multiple ISDN PRI interfaces controlled by single D channel.
QSIG: Interopeartion of PBX from different vendors.


Configuration Examples:
The following example shows how to configure a basic channelized E1 PRI ISDN port adapter. In this example, the controller is enabled, timeslots are assigned to the PRI group, and the ISDN switch type used on all ISDN interfaces on the router is a switch for the European community (primary-net5). The PRI group timeslots of 1, 3, 4, 5, and 7 (the B channels) are selected to map to timeslot 16 (the D channel), which is recognized by the system as timeslot 15.

Router# configure terminal
Router (config)# isdn switch-type primary-net5
Router (config)# controller e1 3/1/1
Router (config-controller)# framing crc4
Router (config-controller)# linecode hdb3
Router (config-controller)# pri-group timeslots 1,3-5,7
Router (config-controller)# exit


Router (config)# interface serial 3/1/1:30
Router (config-if)# ip address 1.1.15.1 255.255.255.0
Router (config-if)# end

The following example shows how to configure a basic channelized T1 PRI ISDN port adapter. In this example, the controller is enabled, timeslots are assigned to the PRI group, and the ISDN switch type used on all ISDN interfaces on the router is for the United States switch (primary-5ess). The PRI group timeslots of 1, 3, 4, 5, and 7 (the B channels) are selected to map to timeslot 24 (the D channel), which is recognized by the system as timeslot 23.

Router# configure terminal
Router (config)# isdn switch-type- primary-5ess
Router (config)# controller t1 3/1/1
Router (config-controller)# framing esf
Router (config-controller)# linecode b8zs
Router (config-controller)# pri-group timeslots 1,3-5,7
Router (config-controller)# exit
Router (config)# interface serial 3/1/1:23
Router (config-if)# ip address 1.1.15.1 255.255.255.0
Router (config-if)# end
Router#

The following example shows channel group 0 and timeslots 1, 3 through 5, and 7 selected for mapping. The example shows how to configure a basic channelized E1 port adapter on a Cisco 7200 series router:

Router# configure terminal
Router (config)# controller e1 1/1
Router (config-controller)# clock source line
Router (config-controller)# framing crc4
Router (config-controller)# linecode hdb3
Router (config-controller)# channel-group 0 timeslots 1,3-5,7  ( channel group groups the time slot and convert to single channel)
Router (config)# interface serial 1/1:0
Router (config-if)# ip address 1.1.15.1 255.255.255.0
Router (config-if)# end
Router#


T1 or E1 Interface Troubleshooting

To troubleshoot the T1 or E1 interface, perform the following steps:

SUMMARY STEPS
·         show controller {t1 | e1}
·         Check if the line is down.
·         Check for reported alarms.
·         Check for error events.
·         Check if the interface is T1 or E1 CAS, E1 R2, or PRI.

Controller Has Loss of Frame:

Put command show controller {t1 | e1}. If there is any loss of frame try changing the frame type. If the first framing format does not work, try the other framing format to see if the alarm clears.

Router# configure terminal 
Enter configuration commands, one per line. End with CNTL/Z. 
Router(config)# controller t1 0 
Router(config-controlle)# framing esf 

For T1 lines, change the line build-out using the cablelength long or cablelength short command.
Contact your service provider for framing and line coding settings. Common settings are as follows:
For T1 lines, it is common to use binary 8-zero substitution (B8ZS) line coding with extended superframe (ESF), and alternate mark inversion (AMI) line coding with superframe (SF).
For E1 lines, both HDB3 and AMI line coding are available, but CRC4 framing is most widely used.

E.G OF SHOW CONTROLLER COMMAND:
show controllers t1 0

T1 0 is up.
Applique type is Channelized T1
Cablelength is long gain36 0db
No alarms detected.
Version info of slot 0: HW: 4, Firmware: 16, PLD Rev: 0
Manufacture Cookie Info:
EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x42,
Board Hardware Version 1.32, Item Number 73-2217-5,
Board Revision B16, Serial Number 09356930,
PLD/ISP Version 0.0, Manufacture Date 18-Jun-1998.
Framing is ESF, Line Code is B8ZS, Clock Source is Line Primary.
Data in current interval (8 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs

The main items to look at in the above output is

1)The status of the line
2)Alarms
Linecode and Pathcode violations
3) Slip Secs:  If timing differs then voice quality,noice problems in the call arises
In most cases, you can check for clock slips on the E1 or T1 interface in order to confirm the problem. Issue the show controller {e1 | t1} command for confirmation:

Router# show controller e1 0/0

    E1 0/0 is up.
      Applique type is Channelized E1 - balanced
      No alarms detected.
      alarm-trigger is not set
      Version info Firmware: 20020812, FPGA: 11
      Framing is CRC4, Line Code is HDB3, Clock Source is Line.
      Data in current interval (97 seconds elapsed):
         0 Line Code Violations, 0 Path Code Violations
         4 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
         4 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
A common message you will see in the alarm field is "receiver has loss of frame." ---->check framing is correct
Another message you might receive is "receiver is getting AIS." ----->This means the receiver is getting an alarm indication signal (blue alarm)
This is typically seen when the far-end CSU has lost its terminal side equipment. The "receiver has remote alarm" indicates the presence of a yellow alarm. This means the downstream CSU is in a loss-of-frame or loss-of-signal state. Therefore, the remote CSU has a red alarm.
The "transmitter is sending remote alarm" indicates that the local CSU has detected either a loss-of-frame or loss-of-signal condition
Always verify framing and T1 signal when troubleshooting this problem.
Whenever you are troubleshooting a T1, always verify that both-sides of the circuit are running clean. It is possible that only one side of the T1 is seeing errors. Remember, that the T1 is going only between you and the provider. Always contact the provider to make sure they aren't seeing errors on their side of the circuit.

Troubleshooting the ISDN connection:
show isdn status
E.g output of the command:

ISDN BRI3/0 interface
        dsl 16, interface ISDN Switchtype = basic-ni
    Layer 1 Status:
        ACTIVE
    Layer 2 Status:
        TEI = 64, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
        TEI = 73, Ces = 2, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
        TEI 64, ces = 1, state = 5(init)
            spid1 configured, spid1 sent, spid1 valid
            Endpoint ID Info: epsf = 0, usid = 0, tid = 1
        TEI 73, ces = 2, state = 5(init)
            spid2 configured, spid2 sent, spid2 valid
            Endpoint ID Info: epsf = 0, usid = 1, tid = 1
    Layer 3 Status:
        0 Active Layer 3 Call(s)
    Active dsl 16 CCBs = 0
    The Free Channel Mask:  0x80000003
    Total Allocated ISDN CCBs = 0

To determine whether everything is copacetic, you should look for three main things in this output:
 Layer 1 Status should say Active.
 Layer 2 Status should say MULTIPLE_FRAME_ESTABLISHED.
 Under Layer 2, spid1 and spid2 should both say configured and valid.

If Layer 1 is down
Calling the carrier and opening a ticket for a Layer1 Down status, let's keep investigating. On the interface, try using the clear isdn interface bri0/0 command and the no shutdown command.

REFERENCE WEBPAGES:
http://ccie-security.blogspot.com/2008/10/t1-wierdness.html

http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_--_T1_or_E1_Interface_Troubleshooting#Troubleshooting_T1_and_E1_Layer_1_Problems